Hello,
Thank you for your interest in Budget Blooms for our 2024 season! We're excited at the prospect of working with you on your big day, provided we're a good fit. To ensure smooth sailing, we'd like to go over some important details upfront. Please take a moment to read through this to ensure everything runs seamlessly on your special day. Feel free to skip anything you feel isn't relevant. We want to ensure there are no surprises on your wedding day.
Consultations: We don't offer in-person consultations, and you must be comfortable with this. We handle all our quotes via email to cut down on service costs, which allows us to allocate those savings toward creating beautiful floral arrangements for you.
Deposit & Non-Refundable Policy: Before your booking is confirmed, a 25% deposit of your total cost (rounded to the nearest dollar) is required. This deposit is non-refundable. Why? Because upon booking, we've already invested time and resources into planning your arrangements, and cancellations result in lost work hours and missed opportunities with other potential clients.
Once You Book: Upon booking, please review your invoice meticulously to ensure all details are correct, as this is what we use to design your flowers. Please clearly indicate if there are any flowers you dislike, as we cannot be held responsible if they're used inadvertently. Providing photos, double-checking venues/addresses, and supplying contact phone numbers are crucial. Additionally, inform us of your ceremony and reception start times if they're at different venues.
Balance Payment: Your balance payment is due one month before your wedding day when we order the flowers. Prompt payment via the Pay Now button on your invoice, email transfer, or requesting a PayPal link is appreciated.
Pickup & Delivery: If you plan to pick up your flowers, please notify us in advance. Please adhere to the agreed-upon pickup time, as we allow only a 30-minute late window due to other deliveries. Ensure your vehicle has enough space for the flowers, as they can bruise easily. During summer, refrain from leaving flowers in parked cars to prevent damage.
Taking Flowers a Day Early: While not recommended, you can store flowers overnight in colder weather. However, they're designed to look their best on your wedding day and aren't intended for a prolonged vase life.
Deliveries: For larger events, we offer delivery services. We require a one-hour delivery window, and delivery should coincide with the venue being fully prepared.
Rentals: We don't rent any items; all vases are purchased. We provide vases for short arrangements, but tall arrangements require vases rented from a rental company. We don't supply stands, but we can offer advice on rental companies if needed.
Natural Product Limitations: While we strive to provide healthy, high-quality products, we reserve the right to substitute promised flowers if they're not up to standard. We won't substitute flowers that are only favored by a few, such as carnations or lilies, without informing you.
If there's anything I haven't covered or if you have any questions, please don't hesitate to reach out. Transparency is key before you book with us. Thank you for taking the time to read through this.
Lastly, we'd love to see photos of you on your wedding day if you're comfortable sharing. Even though our interactions may be limited to email, we genuinely care about your special day and cherish seeing the results.
Warm regards,
Jane
Owner – Budget Blooms
