Hello,
Thanks for your interest in Budget Blooms! We would love to work with you on your big day. We would like to go over some things that will make it easier for both of us in case we do not get time to tell you during our email conversation. Please read this through to ensure all goes well on your day. Please feel free to skip anything you feel is not relevant. Send us a quick email to ask any questions and let us know you have read it. We do not want there to be any surprises on your day.
Consultations
We do not do them, and you need to be OK with this! We do all our quotes over email and that way we can save those service hour costs and apply the savings to your beautiful flowers.
Deposit & why it is non-refundable.
Just a heads up that until we get your deposit it is not a booking. To book it is 25% of your total rounded to the nearest dollar, this deposit is non-refundable. Why is it non-refundable? If you cancel then we lose work hours that need to be paid for. We will also have lost business that we turned away as your wedding filled that spot.
Remember a lot of pre-work had to happen before your wedding week. Even though emails prior to booking are free, our time beyond booking needs to be covered, there is no fixed cost for this but there is labour involved, and staff is paid to do it.
Once you book
Please read your invoice to ensure all the details are correct. That is what we use to design your flowers. Please ensure you have told us if you “truly dislike” a flower and that it is written prominently on your invoice. If it’s not, then it may be used by mistake and we do not take responsibility for that. Please ensure to send photos. Double-check venues/addresses and supply a contact phone number. We will also need your ceremony & reception start times if at different venues.
We understand you may not know all the details when you book. It is not as important to be exact until we ask you to confirm your order approx. 4-6 weeks before your date. Once you have confirmed the invoice, we will not be able to lower your invoice $ total, we can rework or make other items bigger. You can add items at any time. Ultimately, we are here to help you and to make it easy for you. We promise to try to accommodate any last-minute request.
Balance payment
Your balance payment is due when we order the flowers, one month prior to your day. Please ensure to pay promptly via your invoices Pay Now button, sending an email transfer, or asking for a PayPal link. If you cancel your wedding some of this amount will be kept covering labour costs on your order as explained above. If we have bought your flowers and you cancel there will be no refund but of course, you get your flower arrangements.
Pick up & Delivery.
Pick up
If you are picking up on your day, please let us know. We need to let you know that if you have set a time, we only allow a 30-minute late window. Please ensure to call us at 778-388-2051 so we can figure out a plan if you think you will be late. We may have other deliveries.
When picking up please ensure your vehicle is not too crowded. Flowers need room as they bruise. Designs can get squished and if something falls on them, they are ruined.
In the summer flowers cannot be left in a parked car. It heats up like an oven and it will ensure they do not last for your day.
Taking flowers, a day early
We do not recommend it. Wedding flowers are blown open to look their best on your day, they are not made for lasting vase life. If you do it, we do not guarantee them. This applies to the summer months. In colder weather, you can store them at home in a garage/colder room, and that works great to store for a night.
Deliveries
Deliveries are limited to bigger events. For smaller events, you are welcome to book with https://www.locvldelivery.com/ or you can pick up. They transport our flowers all the time and can be booked door to door to ensure they are fresh. Prices are very competitive compared to having a florist do it.
If you have booked us we will need an hour window of time to deliver. This hour window needs to be when your venue has all the table clothes on if we are setting table centers in place. We can start before the tables are completely set if the table coverings are on. If the venue is not ready, we will have to leave the items for a venue staff member or one of your friends to set up.
Rentals
We do not rent anything; all vases are purchased. We supply all vases for short arrangements but not tall. Tall comes on a dish that sits in the vase you rent from a rental company. We do not supply stands, most venues have them or you will have to arrange with a rental company. We can explain more and offer advice when booking if needed.
Natural product limitations
We spend a lot of time ensuring your product is healthy and as close to your colours as nature will deliver. We do reserve the right to not use a promised flower if it is not healthy. We will try to let you know but sometimes it is a last-minute change. We will NOT substitute flowers that we know to be only loved by a few such as carnations/lilies. We will substitute with another high-end flower that is as similar to the one we can’t get
Let me know if I have not covered an area, if you have questions, we like to be transparent before you book us. Thanks for reading.
Remember that we would love to see photos of you on your day if you are OK to share. We know it seems strange that we get attached when we are only on email, but we do. It makes our day to see photos.
Regards,
Jane
Owner – Budget Blooms
