It’s tough to order online when it’s a once in a life time day. We get that. The thing is that if we did consultations we would have to charge for that time somehow. Margins on perishable products are not huge and we wanted to “be a good deal”. To provide great flowers at our prices we had to cut out time.
When starting the business and working solo I realized that I would never have the time to meet and spend an hour (plus travel time, organization time), lets say 2.5 hours with each client. I started to think that I always ordered online.